8 Qualities Of The Best Sales Representatives

Generating sales is not easy, yet the best sales reps understand the challenges of their job and are always at the top of their game. So, what qualities does a successful sales representative have that makes them a cut above the rest? Let’s take a look at the traits that help distinguish a seasoned salesperson from an average one.

At HireDNA, our rigorous sales recruiting processes can help you locate top talent so you can hire the best salesperson for your needs. Talk to an expert today.

What Are The Traits Of An Effective Salesperson?

Some personality traits have a direct impact on a person’s selling style and ultimately their ability to succeed. Here are eight key qualities of the best sales representatives:

Extensive Product Knowledge

To sell a product, an exceptional salesperson must have in-depth knowledge of it, down to the smallest detail. Closing a deal requires extensive research, confidence, and perfect execution of the sales pitch. Without deep product knowledge, that will be difficult to achieve.

A highly successful salesperson is always prepared with the right information and resources to make a profitable sale. They are aware of any potential criticism their product might receive and know how to pitch its advantages to a possible buyer to make it seem like an excellent purchase.

Accountability

More than 70% of salespeople are not prepared for meetings. The best sales representatives, however, are dedicated to their job, clients and work schedule. They are always ready to meet or give a demo to a client.  

The best salespeople recognize their mistakes and do not blame others for any shortcomings or failures. Instead, they remedy the flaws and minimize the risk of failure in future sale pitches. Furthermore, they possess a sense of responsibility to follow up with the client and remain vigilant for resulting queries.

Listening Skills

Successful sales reps know that the secret to a successful sale lies in the loyalty of a customer. Therefore, they will strike a connection with the client by addressing their concerns and issues before offering the product. That’s why the best salespeople seldom talk—instead, they are always listening. This helps ensure that they understand a client’s needs and can respond accordingly.

Clients usually have a positive reaction to the empathetic attitude of a salesperson, and they are more open to listening to a sales pitch from them.  

Polite Persistence

It takes 18 calls on average to even connect with a buyer. Anyone who gives up after the first few phone calls can’t possibly be successful in this field.

The best sales reps are persistent in their efforts to get through to a prospective buyer. They are tenacious yet polite and never give up an opportunity to convert a lead into a buyer—or to at least get them into the sales funnel. At the same time, they respect the boundaries of their clients and instead of showing extreme doggedness, they strive to develop a relationship with the potential customers through frequent personalized follow-ups.

HireDNA’s streamlined hiring process can help you get in touch with the best sales representatives that satisfy the talent needs of your organization. Learn more.

Ambition & Will to Sell

Goals motivate the majority of sales representatives, but the most successful among them take it to the next level by creating a plan for their career. The targets they set for themselves may be even more challenging than any professional goals set for them. This determination helps salespeople grow as individuals and as professionals. Achieving personal goals requires patience, resilience, long-term planning and can encourage better sales habits.

Candidates who are committed and possess the will to sell are willing to do whatever it takes to achieve greater sales success. Today, selling is more difficult than ever. Avoid hiring sales people who are unwilling to commit and push beyond their comfort zone to get results.

Coachable & Curious To Learn

An essential quality of a successful salesperson is their curiosity to learn. They educate themselves by reading industry blogs, watching video tutorials, and attending training sessions.

The best reps work on their presentation skills, time management, and other relevant abilities that make a significant impact on their performance. Studies have shown that sales personnel produce 50% higher net sales when they work at companies that offer training activities.

Hiring sales people who are coachable and willing to learn is essential. The best candidates agree that there is always room for improvement. Look for reps who are open to constructive criticism and are always ready to learn.

Whether you would like to train an existing team or need help onboarding as part of the hiring process, HireDNA offers sales training services to help turn your sales team into a high-performance machine. Learn more.

Tech-Savvy

Technology is a crucial part of sales, as the latest developments such as AI, CRMs and automation tools have changed the way sales activities are executed.

Today’s world requires salespeople who can keep up with tech and its contributions to the sector of sales. The best reps know how to use up-and-coming tools to enhance their prospecting and pitch processes.

The Right Sales DNA

Sales DNA is a term used to describe a candidate’s mix of natural and learned skills. Finding candidates with the right sales DNA for your team is crucial. At HireDNA, we offer a predictive sales candidate assessment that goes beyond personality traits to assess 21 core selling competencies possessed by top sales performers. Predictive hiring accounts for much more than credentials or standard interview answers. We go further with comprehensive assessments and analysis to find the right candidate for your organization’s needs.

Learn more about our Predictive Hiring Assessments.

Hire Outstanding Sale Representatives

Highly competent and persuasive sales reps can enhance the effectiveness of any sales and marketing team manifold. They possess unique attributes that set them apart from an average salesperson.

At HireDNA, we bring over 10 years of experience recruiting, hiring, and training the most successful salespeople. Get in touch to learn how we can help you build a winning sales team.

Why Choose Us?              

  • 80% of our searches for sales talent end in a successful hire
  • 92% of our hired candidates reach top half of sales force in 12 months
  • 50% faster onboarding for new hires

Ready to hire the best sales representatives for your company?

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Use Sales Assessment Tests to Improve Hire Quality

Hiring is an art and a science. While first impressions are key, when it comes to hiring effective sales people, you need more than a gut instinct. You need a proven track record of success, a host of positive personality traits, the right selling skills, a fierce drive to succeed, and an organizational fit. You need qualities you might not even be thinking of. Learn how sales assessment tests can improve your hire quality.

HireDNA® offers leading sales recruiting services to help you build a winning sales team. Contact us for more information.

Why Do You Need a Sales Assessment?

Hiring managers can quickly fall into biases that impact hiring decisions. Objective assessments take the guesswork out of the hiring process. They provide a uniform set of standards and help hiring managers see the full picture of prospective sales candidates. Learn about how they work and how HireDNA can help you use them to build your strongest sales team yet!

Common Sales Hiring Pitfalls

It’s easy to fall into a hiring bias trap. After all, interviews are an inherently personal process. Candidates strive to make a good impression, and those responsible for hiring are looking for people they want to work with. With this kind of soft criteria, it can be hard to benchmark the ideal candidate and objectively decide who may be the best fit for the role.

Those making sales hiring decisions can fall into one of many biases, like:

  • “Similar to me” effect: If a candidate has a similar personality, similar interests, or a similar mindset to the interviewer, the interviewer is more likely to think positively about the candidate.
  • The contrast effect: Interviewing a stronger candidate after a weaker candidate can cause the interviewer to perceive the stronger candidate as the right fit for the job—when in reality, it’s just relative.
  • Halo and Horn effects: The interviewer allows one statement, fact, or gesture to overshadow their entire perception of the candidate. This could be positive (halo effect) or negative (horn effect).
  • Stereotyping: This may be the most common and most implicit bias that interviewers impose on candidates. Stereotyping involves making snap decisions and judgments about a candidate based on characteristics like race, gender, age, religion, etc.

The Cost of A Bad Hire

Most people interviewing for sales roles are already personable, competitive, and convincing. Knowing what biases to watch out for, you need to cut through the surface level, go deeper than the resume and degree, and really understand performance potential. With 50 percent of sales reps today consistently falling below their targets, the cost of a bad hire really adds up.

According to a study by PeopleKeep, a bad sales hire can cost between 50-75% of their annual salary. So, a sales person who make $60,000 per year could cost $30,000-$45,000 to replace.

A bad hire doesn’t just take a financial toll. A bad hire costs staff time, training resources, and general morale. It can cause top sales reps to feel disengaged and undervalued. It can also increase burnout and turnover, as other employees work harder to pick up the slack. One bad hire can make or break a team.

What will a bad hire cost you? Find out with this interactive hiring mistake calculator from Objective Management Group.

How Does a Sales Assessment Work?

So how do you make the right decision from the start? That’s where a sales assessment test comes in. HireDNA uses the Objective Management Group (OMG) Sales Candidate Assessment to screen sales candidates. OMG is one of the world’s most accurate and predictive assessments, with a success rate of 92 percent of recommended and hired candidates performing at or above expectations.

The OMG assessment defines exact hiring criteria for sales candidates, holds all candidates to the same standard, and gives your sales organization competitive hiring edge. Plus, it can be customized to your unique hiring criteria and sale environment.

The result is a tailored recommendation that shows how the candidate stacks up against industry standards, your own organization, and among candidates for the role itself.

Secure Your Hiring Success

Build your strongest team yet! HireDNA’s predictive sales candidate assessments give you a leg up on your hiring process. Our objective, proven tool goes beyond personality traits, first impressions, and gut feelings to assess 21 core selling competencies possessed by top sales performers in your industry.

Get in touch to learn more about our sales recruiting, evaluation, and training services. Let us help you build an exceptional sales team!

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